In this episode of Flipdish Takeaways, James McCarthy sits down with Natalie, Kitch’s CEO and Founder.

Natalie takes us through her journey from growing up in her family’s Italian restaurants to launching Kitch at just 26, building it from a one-woman consultancy into a trusted partner for global food and hospitality brands.

They explore:

🍝 What it takes to start and scale an agency in hospitality

📲 The role of social media and storytelling in building a restaurant brand

🤳 How influencers can help (or hurt) your business

📊 Why tech, data, and loyalty are becoming essential for growth

💡 The biggest challenges facing restaurants and operators today – Natalie’s story is about risk-taking, resilience, and building a business with purpose.

Whether you’re a restaurant owner, marketer, or entrepreneur, this episode is packed with insights on scaling smart, creating authentic connections, and thriving in a competitive hospitality landscape. Listen now for inspiration, strategy, and real talk on what it takes to succeed in food and hospitality.

Tune in for some delicious insights 👉🏻 http://bit.ly/4gyR5ld

Thank you to Flipdish Takeaways for hosting and to James for the brilliant conversation.

Written by:

Susan Zwinkels

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